Help and FAQ

NXT HOA is a multi-tenant platform that unifies the day-to-day work of running a homeowners association — from financial management and resident services to security, maintenance, and governance.

HOA boards, treasurers, property managers, administrators, and staff at subdivisions, villages, gated communities, residential estates, and community management organizations with 150+ properties.

Yes. NXT HOA is designed for established communities with 150 or more properties, though growing communities can also benefit.

Yes. NXT HOA is designed for use across modern phones, tablets, and desktop computers.

Residents can view their billing statements, payment history, balances, and receipts.

Online payment capabilities are available for supported plans and community configurations.

Yes. Manual payment recording is fully supported alongside any enabled online payment processing.

Yes. Residents register visitors and generate gate passes. Security teams verify access digitally.

Yes. Resident requests flow into assignments, SLA tracking, work orders, and resolution documentation.

Yes. Community records, board workflows, notices, voting where enabled, surveys, and governance history are supported.

AI assists with request triage, drafting, information lookup, summarization, and insights. Decisions remain with authorized people.

Yes. Multi-community organizations can operate separate instances with appropriate data separation and management visibility.

During onboarding, the NXT HOA team works with your community to prepare applicable records for migration.

NXT HOA offers different plans based on community size, operational requirements, enabled capabilities, onboarding requirements, and integrations. Contact us for a tailored recommendation and commercial proposal.

Book a demo to see the platform configured for your community type. From there, the team will discuss implementation scope and onboarding.